The following information is designed to give you a quick, insight into what happens between your arrival at the Padang Airport till you reach Kandui Villas®, and back again. We’re sure you’ll find both the people of Padang, and Mentawai, as well as our ground staff to be as friendly and accommodating as anywhere else in the world..
Your flight arrives
Once your flight touches down you are ushered to the baggage claim/customs area
If this is a direct flight from Kuala Lumpur the first thing you’ll have to do upon arrival to Padang is to go to a special booth set up inside the customs area to get your free 30 day visa on arrival. Once you’ve got your visa they give you a special form that you must keep until your departure, we suggest leaving it inside your passport for safe keeping. If you’ve already entered Indonesia through Jakarta you will not need to go through immigration or customs again in Padang since you already did so in Jakarta.
The fastest and easiest way to make it out of the customs area without having them go through your bags is to get a porter to handle your baggage. They seem to have the right connections because they can get you out of that room as fast as possible, all you have to do is have dollars ready to tip them. Pay careful attention to the porter that carries your bags, the general rule of thumb is to not give them the tip until your bags are loaded on the truck and your bags are stored away where they belong. The maximum porter tip per guest should be no more than USD$2, although they may ask you for more, please do not give it to them!
Meet and Greet
Once you’ve made it outside the customs area you will be met by a representative from Kandui Villas®. The next thing you need to do is get to outside and into the air conditioned cars that are waiting for you..
Once you’ve made it outside and witnessed the hustle and bustle of Padang International Airport you will be transported by car to your Hotel where you will spend the night, before taking a privately chartered speed boat, or the Mentawai Fast ferry from Padang – Kandui Villas early the following morning. Before you leave the airport parking lot do a quick spot check to make sure all of your luggage has made it on to the designated transport vehicles. If you are hungry, or need any additional supplies from town, then our staff is their to help guide you to where you need to go.
Time to leave
After a restful night of sleep in the hotel, you will have an early 5 am wake up and departure from the hotel the following morning. You will then get in a car, and drive for 10 minutes to the port to board the privately chartered speed boat, or Mentawai Fast ferry that will take you to Kandui Villas®. The privately chartered speed boat crossing will usually take about 3 hours from Padang harbor-Kandui Villas®, and the Mentawai Fast ferry usually takes approximately 3.5 hours to Siberut Island, where you then transfer to a speed canoe which takes another approximate 1.5 hours to reach Kandui Villas®.
Welcome to Kandui Villas®- Paradise on Earth!
Upon your arrival to Kandui Villas®, you will be given a welcome drink, a meal if you are hungry, shown to you Uma, and given a run down on all the important information you need to know for your stay at Kandui Villas®. Some eager guests may decide to skip all the formalities, grab their favorite board, and hit the surf, jump in the swimming pool or go get all the tension from their travels massaged out of them. What ever you do at this point is entirely up to you, and our well trained staff is at your beckon call to help facilitate, what we hope, will be the best vacation experience of your entire life.
On the last day of the trip, you will settle up bar tabs, and/or any other extras you indulged in during your Kandui Villas® stay, at the office, say good bye to your favorite Kandui Villas® staff members, and basically repeat steps 1-7 above, but in reverse. Please be careful to make sure you have packed everything that you want, and need to go home with, including the form you were given by Indonesian Immigration upon arrival, as you will need it to be able to leave the country.
Thank you for visiting Kandui Villas®, and we look forward to seeing you again next time!